FAQ

FAQs

1. What is sublimation printing?
Sublimation printing is a process that uses heat to transfer dye onto materials, allowing for vibrant and durable designs that won’t peel or fade over time.

2. Can I customize my tumbler?
Absolutely! You can email me your own designs, logos, or text to create a tumbler that’s uniquely yours or I can find specific designs for you.

3. How long does it take to receive my order?
Orders typically ship within 1-3 business days, depending on the complexity of the design. You’ll receive tracking information as soon as it ships!

4. Are the tumblers dishwasher safe?
No, Sublimated tumblers are hand wash only to ensure that you preserve the vibrancy of the design.

5. What if I’m not satisfied with my tumbler?
Your satisfaction is our priority! While we do not offer refunds on custom items, please contact us within 7 days of receiving your order if there are any issues, and we’ll work to resolve them.

6. Do you offer bulk orders?
Yes! If you’re interested in bulk orders for events or businesses, please reach out to us for more details and pricing.

7. Can I request a design that’s not listed on the site?
Certainly! We love custom requests. Just reach out with your ideas, and we’ll do our best to bring your vision to life.

8. Are the tumblers sweat-proof?
Yes! Our tumblers feature a sweat-proof design, keeping your hands and surfaces dry, no matter the temperature of your drink.

9. What payment methods do you accept?
We accept a variety of payment methods, including credit cards, PayPal, and other secure payment options.

10. How do I care for my tumbler?
To maintain its quality, hand wash with mild soap and avoid using abrasive materials. This will help keep your design looking vibrant!